LeadingAge National Resources for Adult Day, PACE, and Senior Centers

  • NEW (4/3/20)  LeadingAge North Carolina Creates New Job Partnership Portal
    LeadingAge NC is creating a job clearinghouse for displaced workers from a variety of industries including food service, housekeeping, transportation, and other licensed positions, who would like to work in aging services in North Carolina. Click here to check out a quick form that those interested would complete.
  • NEW (4/3/20)  Responding to Negative Views on Aging Services During the Pandemic LeadingAge members are taking a calm, caring, and thoughtful approach to this growing public health crisis. However, the stark reality is that, in the face of the coronavirus pandemic, we all are forced to continue to fight long-standing, negative narratives. We can assure you that we are carrying forward the truth about the incredible work our members are doing in the face of this global pandemic. Here’s how.
  • NEW (4/3/20)  The resource below is offered to NCADSA members for PPE supplies. Please contact Megan Bartlett with your needs. Tariff fees of 2 cents per item will be applied to the prices below.


  • (4/2/20) Free COVID Training for LeadingAge Members until April 10
    NextStep created an online course designed to improve the safety of Certified Nursing Assistants (CNAs) and caregivers working with COVID-19 patients. But it will be equally useful to all staff of all provider types. The COVID-Ready Caregiver program uses expert-developed online learning to help develop critical skills for safety during the pandemic. LeadingAge members can access the course at no cost through April 10. Use code COVIDCERTNOW at check-out.

North Carolina-Specific Information

  • (4/1/20)  North Carolina Department of Revenue Extends Deadlines
    The North Carolina Department of Revenue won't impose penalties for late filing or payments of many tax types, including sales and use and withholding taxes, through July 15, Revenue Secretary Ronald Penny said. The department previously pushed back the April 15 deadline for 2019 income taxes to July 15. It is important to note that State law prevents the Department from waiving any interest except in the limited case of interest on taxes imposed prior to or during a period for which a taxpayer has declared bankruptcy under Chapter 7 or Chapter 13 of Title 11 of the United State Code. As such, if additional tax is owed, the Department is required to charge interest on any unpaid tax, accruing from the original due date, until the tax is paid. The interest rate is currently 5% per year. This is the minimum rate allowed by statute. Click here for detailed information from the department.

  • (3/30/20) COVID-19 Dashboard Includes More Data
    The state of North Carolina continually updates its COVID-19 Dashboard. It includes the following information for North Carolina:
    • Number of Cases Statewide and by County
    • Number of Deaths Statewide and by County
    • Number of Tests Completed
    • Number of People Currently Hospitalized
    • Percent of Cases by Age Range
    • Percent of Deaths by Age Range
    • Percent of Cases by Gender
    • Percent of Deaths by Gender
    • Number of Intensive Care Unit Beds – Total and Empty
    • Number of Inpatient Hospital Beds – Total and Empty
  • (3/27/20)  Postal Service
    Some members have raised concerns that postal workers are refusing to be screened when delivering mail to communities. Yesterday we received a response that offers three alternatives: (a) redirect to a temporary mail receptacle inside or outside the building where screening would not be necessary; (b) place the mail on hold at the post office for up to 30 days and pick it up; or (c) redirect all mail to an alternative location. This article explains the response and links to the letter from the Postal Service. 
  • (3/26/20)  Governor Cooper's Executive Order No. 120 which included additional limitations on mass gatherings, restrictions on venues and long term care facilities, and extension of school closure date.
  • (3/24/20)  Governor Cooper’s Executive Order No. 118 which included the shuttering of bars and restaurants now has a companion FAQ that provides specific guidance around dining rooms.
  • (3/24/20)  Governor Cooper’s Executive Order No. 118 which included the shuttering of bars and restaurants now has a companion FAQ that provides specific guidance around dining rooms.
  • (3/23/20)  Governor Roy Cooper earlier this afternoon announced a new Executive Order that lowers the ban on mass gatherings to no more than 50 people and continues the current closure of schools until at least May 15. The order also closes gyms, movie theatres, sweepstakes parlors, health clubs, hair and nail salons, barber shops, and massage therapists.
  • North Carolina 2-1-1 Service Now Live
    NC 2-1-1 is now available as a resource for people to call for assistance related to the COVID-19 coronavirus. NC 2-1-1 is an information and referral service that families and individuals can call to obtain free and confidential information on health and human services resources within their community. To access this service, simply dial 2-1-1 24 hours a day, seven days a week, 365 days a year. You can also text COVIDNC to 898211 to get alerts and North Carolina COVID-19 updates.
  • (3/18/20)  Executive Order on unemployment information from the N.C. Governor’s office
  • (3/27/20)  Essential Worker Letter Template
    Here is a letter template from LeadingAge national that can be personalized and given to workers so they can show they are essential workers during a period when everyone is expected to remain at home.

  • (3/27/20)  Infection Control Tool
    LeadingAge has developed this Infection Control Tool for nursing homes to use to prepare for an Infection Control Survey. It is meant to be used with the CMS COVID-19 Survey for Nursing Homes tool and links to CDC documents.



Federal Legislation
  • NEW (4/3/20)  Paycheck Protection Program Forgivable Loans Open for Application Today
    The Paycheck Protection Program, which provides forgivable loans to small businesses and nonprofit, opens its application process today. The National Council of Nonprofits has a great resource page with details, application forms, and an informative chart comparing the PPP program to other federal programs.

  • (4/2/20)  IRS Guidance on Stimulus Checks
    The Treasury Department published guidance yesterday that would have required Social Security recipients who do not usually file tax returns to file an “easy,” yet to be developed tax form in order to get stimulus checks. LeadingAge national reached out to the Senate staffer who had a heavy hand in crafting the language. He was very clear that it was written to NOT require this. After many calls to the Hill and IRS, by LeadingAge and others, the Treasury department has reversed the decision and Social Security recipients will not have to file anything to receive their stimulus check. Click here for a Washington Post article explaining what happened.
  • (4/1/20)  Alternative Care Site Toolkit
    The FEMA Federal Healthcare Resilience Task Force pushed out this Alternative Site Toolkit yesterday, for use by state/local/tribal/territorial governments and FEMA and HHS regional administrators to help identify and set up alternative sites for COVID-19 patients.

  • (3/30/20)  New Interpretation Broadens FMLA Exemptions
    Hot off the press! LeadingAge national has just released a new FAQ on the Department of Labor’s revised interpretation of FMLA exemptions. It provides excellent guidance around the new paid sick leave and FMLA provisions in the Families First Response Act.
  • Today the Small Business Administration posted COVID-19 disaster categories on its website, This means that small entities, including not for profits, are now able to apply for SBA disaster loans as a result of economic injury caused by COVID-19. This could apply to members across settings but particularly adult day services who will have no revenue if they voluntarily or are forced to close. 
  • (3/25/20)  The US Department of Housing and Urban Development has issued updates to its Frequently Asked Questions publication. LeadingAge also added Feds Take Some Action to Suspend Foreclosures, Evictions  to their resources page.
  • U.S. Tax Filing Deadline Moved to July 15
    Americans will have an additional three months to file their taxes amid the coronavirus pandemic.

NC DHHS Information

  • (3/31/20)   NC DHHS continues to take action to protect the health and safety of our state’s patients and providers during the COVID-19 outbreak. NC DHHS received authority under Section 1135 of the Social Security Act to waive certain federal Medicare, Medicaid, CHIP and HIPAA requirements. These modifications take effect as of 6 p.m. EST on March 15, 2020, with a retroactive effective date of March 1, 2020, and will ensure that sufficient health care items and services are available to meet the needs of our state residents and providers. The Disaster Relief Provider Enrollment Application, which will be utilized for the expedited enrollment, is an abbreviated enrollment application that collects limited information to enroll a provider for a limited time (180 days). The application is available to in-state, out-of-state (OOS) and border providers that are not yet enrolled in NC Medicaid, including individual providers and organizations.

    Providers can complete and submit the application through the NCTracks Provider Portal. Please refer to the Disaster Relief Provider Enrollment Application Job Aid available by clicking here . A complete summary of the new guidance is available by clicking here.

    Providers should review the Job Aid in advance of working on the application, as several preliminary steps are necessary. For expedited processing, providers must indicate the application is for this public health emergency by answering “Yes” to the Disaster Relief enrollment question on the Basic Information page of the application.

  • (3/30/20)  New Patient Fact Sheet Available
    “What to do if You Feel Sick” For people who think they might have COVID-19 and have mild symptoms, the CDC now recommends you stay home and call your doctor if you need medical advice. Most people who get COVID-19 will have mild illness and recover at home. NCDHHS has developed a Fact Sheet to help North Carolinians know what to do if they feel sick.

  • NC DHHS is staffing a COVID-19 phone line to answer urgent questions from the public. That number is 866-462-3821. The state also is maintaining an up-to-date website with information about COVID-19 disease, risk and guidance.
  • (3/30/20)  NC DHHS Provides New Updates on Testing Procedures and Policies
    The latest memo provides information and guidance on 1) updated criteria for submission of specimens to the North Carolina State Laboratory of Public Health (including long-term care and healthcare workers prioritized in testing at state public health laboratory), 2) providers no longer asked to fill out “person under investigation forms” for patients tested for COVID-19, and 3) requirements for reporting of COVID-19-associated deaths. Click here for the full memorandum.

Centers for Disease Control (CDC) Coronavirus Resources

  • (3/26/20)  CDC has posted information about discharging COVID-19 patients from hospitals. It’s called “Discontinuation of Transmission-Based Precautions of Patients with COVID-19 in Healthcare Settings (Interim Guidance)” and it is aimed toward hospitals. It clarifies that patients with COVID-19 can be discharged from a hospital whenever clinically indicated. It specifically covers “if discharged to a LTC or assisted living facility.” Patients can be discharged to a LTC or AL facility, and:
    • Transmission based precautions are still required…they should go to a facility with ability to…ideally, place the person in a location designated for COVID-19 patients.
    • Transmission based precautions have been discontinued, but the person is still symptomatic…place the person in a single room, restrict them to the room, and wear a face mask during care.
    • Transmission based precautions have been discontinued and they are symptom free…no further restrictions.
  • (3/26/20)  The Centers for Disease Control and World Health Organization have been researching how long Coronavirus lives in the air and on various surfaces. This link will take you to the latest findings- Up In The Air: How Coronavirus Lives in the Air and On Surfaces
  • (3/23/20)  The CDC has issued Interim Guidance, “Preventing the Spread of COVID-19 in Retirement Communities and Independent Living Facilities.” This guidance is for owners, administrators, operators, workers, volunteers, visitors, and residents of independent living facilities and retirement communities that are not healthcare facilities, including federally-subsidized senior housing.

    The Interim Guidance notes several different kinds of independent housing “that is usually age-restricted” with support services for older adults it is applicable to various housing, including:
    • Public housing for low- to-moderate income elderly (i.e., HUD-assisted housing)
    • Assisted living homes that do not provide medical services
    • Continuing Care Retirement Communities, which include a range of housing options including independent living.

The CDC Interim Guidance takes into account that residents in retirement communities generally care for themselves. HUD senior housing communities are generally very porous buildings, where each resident may have their own network of service providers and volunteers that helps them age in community, in addition to any non-health and wellness visitors coming and going from the building.


    CMS Information on Coronavirus


    World Health Organization (WHO) Coronavirus Resources

    COVID-19 Global Map
    Engagement and Social Well-Being
    • (4/2/20)  Alzheimer’s Association Guidance
      The Alzheimer’s Association has created a document to support individuals: Caring for Persons Living with Dementia in a Long-Term or Community-Based Care Setting.”

    • (4/1/20)  This new, free 12-minute QuickCast from LeadingAge national outlines several calming exercises staff can use to help reduce worry and anxiety among older adults and themselves.
    • (3/26/20)  This 7-minute LeadingAge national QuickCast offers ideas to leverage a variety of available technologies to connect older adults during times of social distancing.
    • (3/25/20)  The National Disaster Distress Helpline at 1-800-985-5990 is offering crisis counseling and emotional support 24/7 during the COVID-19 outbreak.
    • The National Certification Council for Activity Professionals provides guidance for best practices related to providing in-room and virtual programming for clients. This is excellent information for your staff and includes tips on Zoom and Skype.

    Other Resources