LeadingAge National Resources for Adult Day, PACE, and Senior Centers

  •  (4/15/20) Grant and Loan Programs in One Handy Place
    We’ve developed a handy guide to the different grant and loan programs available related to COVID-19. 
    Click here for a look at them.  If you have already submitted an application for one of these and would like to share with the group, simply email a copy to for distribution.

  • (4/3/20)  LeadingAge North Carolina Creates New Job Partnership Portal
    LeadingAge NC is creating a job clearinghouse for displaced workers from a variety of industries including food service, housekeeping, transportation, and other licensed positions, who would like to work in aging services in North Carolina. Click here to check out a quick form that those interested would complete.

  • (4/3/20)  Responding to Negative Views on Aging Services During the Pandemic
    LeadingAge members are taking a calm, caring, and thoughtful approach to this growing public health crisis. However, the stark reality is that, in the face of the coronavirus pandemic, we all are forced to continue to fight long-standing, negative narratives. We can assure you that we are carrying forward the truth about the incredible work our members are doing in the face of this global pandemic. Here’s how.

  • (4/3/20)  The resource below is offered to NCADSA members for PPE supplies. Please contact Megan Bartlett with your needs. Tariff fees of 2 cents per item will be applied to the prices below. 


  • (4/2/20) Free COVID Training for LeadingAge Members until April 10
    NextStep created an online course designed to improve the safety of Certified Nursing Assistants (CNAs) and caregivers working with COVID-19 patients. But it will be equally useful to all staff of all provider types. The COVID-Ready Caregiver program uses expert-developed online learning to help develop critical skills for safety during the pandemic. LeadingAge members can access the course at no cost through April 10. Use code COVIDCERTNOW at check-out.

North Carolina-Specific Information


  • (12/4/20) North Carolina's Vaccination Plan and Executive Summary   Click here for a copy of the statewide plan, including an executive summary
  • (4/10/20) DAAS Guidance on Adult Day The North Carolina Division of Aging and Adult Services released guidance for adult day providers. It can be accessed by clicking here.
  • (4/10/20) New Online Search Tool from NC 2-1-1
    NC 2-1-1 has launched a 
    new online search tool to help you find resources in your local community during the COVID-19 crisis.

  • (4/10/20) Duke, RTI, and UNC-Chapel Hill Provide Analysis on State-specific Modeling

  • Click here for an informative piece from North Carolina Health News about COVID-19 modeling specific to our state. Scientists affiliated with Duke University, RTI International and the University of North Carolina at Chapel Hill shared their findings with reporters on Monday as the number of COVID-19-related hospitalizations continues to climb.

  • (4/10/20) State Actions to Support Adult Day Programs
    Click here for an article about state actions to support adult day programs.  It will be updated as additional states develop retainers, grants and other plans impacting our centers in North Carolina and across the country.

  • (4/1/20)  North Carolina Department of Revenue Extends Deadlines
    The North Carolina Department of Revenue won't impose penalties for late filing or payments of many tax types, including sales and use and withholding taxes, through July 15, Revenue Secretary Ronald Penny said. The department previously pushed back the April 15 deadline for 2019 income taxes to July 15. It is important to note that State law prevents the Department from waiving any interest except in the limited case of interest on taxes imposed prior to or during a period for which a taxpayer has declared bankruptcy under Chapter 7 or Chapter 13 of Title 11 of the United State Code. As such, if additional tax is owed, the Department is required to charge interest on any unpaid tax, accruing from the original due date, until the tax is paid. The interest rate is currently 5% per year. This is the minimum rate allowed by statute. Click here for detailed information from the department.

  • (3/30/20) COVID-19 Dashboard Includes More Data
    The state of North Carolina continually updates its
    COVID-19 Dashboard. It includes the following information for North Carolina:
    • Number of Cases Statewide and by County
    • Number of Deaths Statewide and by County
    • Number of Tests Completed
    • Number of People Currently Hospitalized
    • Percent of Cases by Age Range
    • Percent of Deaths by Age Range
    • Percent of Cases by Gender
    • Percent of Deaths by Gender
    • Number of Intensive Care Unit Beds – Total and Empty
    • Number of Inpatient Hospital Beds – Total and Empty

  • (3/27/20)  Postal Service
    Some members have raised concerns that postal workers are refusing to be screened when delivering mail to communities. Yesterday we received a response that offers three alternatives: (a) redirect to a temporary mail receptacle inside or outside the building where screening would not be necessary; (b) place the mail on hold at the post office for up to 30 days and pick it up; or (c) redirect all mail to an alternative location. This
    article explains the response and links to the letter from the Postal Service. 

  • (3/26/20)  Governor Cooper's Executive Order No. 120 which included additional limitations on mass gatherings, restrictions on venues and long term care facilities, and extension of school closure date.

  • (3/24/20)  Governor Cooper’s Executive Order No. 118 which included the shuttering of bars and restaurants now has a companion FAQ that provides specific guidance around dining rooms.

  • (3/24/20)  Governor Cooper’s Executive Order No. 118 which included the shuttering of bars and restaurants now has a companion FAQ that provides specific guidance around dining rooms.

  • (3/23/20)  Governor Roy Cooper earlier this afternoon announced a new Executive Order that lowers the ban on mass gatherings to no more than 50 people and continues the current closure of schools until at least May 15. The order also closes gyms, movie theatres, sweepstakes parlors, health clubs, hair and nail salons, barber shops, and massage therapists.

  • North Carolina 2-1-1 Service Now Live
    NC 2-1-1 is now available as a resource for people to call for assistance related to the COVID-19 coronavirus. NC 2-1-1 is an information and referral service that families and individuals can call to obtain free and confidential information on health and human services resources within their community. To access this service, simply dial 2-1-1 24 hours a day, seven days a week, 365 days a year. You can also text COVIDNC to 898211 to get alerts and North Carolina COVID-19 updates.

  • (3/18/20)  Executive Order on unemployment information from the N.C. Governor’s office

  • (3/27/20)  Essential Worker Letter Template
    Here is a
    letter template from LeadingAge national that can be personalized and given to workers so they can show they are essential workers during a period when everyone is expected to remain at home.

  • (3/27/20)  Infection Control Tool
    LeadingAge has developed this
    Infection Control Tool for nursing homes to use to prepare for an Infection Control Survey. It is meant to be used with the CMS COVID-19 Survey for Nursing Homes tool and links to CDC documents.



Federal Legislation
  • (12/4/20) Find Your Place in the Vaccine Line 
    Working with the Surgo Foundation and Ariadne Labs, the New York Times developed an interactive tool that helps calculate the number of people who need a vaccine in each state and county - and where you might fit in that line.  Click here to access the tool. 
  • (12/4/20) Information Direct from Pfizer
    Pfizer has a specific page on their website providing information on their vaccine candidate and other COVID-19 resources.  Click here to access their information. 

  • (4/10/20) New Calculators Available to Navigate the FFCRA and Cares Act
    There are two new calculators to help aging services providers know what help is available to them through the two Federal COVID-19 Bills that have been signed into law through April 1, 2020, the Families First COVID Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security Act (CARES).  One tool is specific to providers that bill Medicare Part A (
    SBA and Part A Calculator) as there are certain advance payments and sequestration suspensions that apply to these providers. The other calculator looks at the Small Business Administration loan and forgiveness program (SBA Calculator). These tools are simply an estimate of the potential impact based on your inputs. The analysis itself does not evaluate eligibility. Please refer to the information and the links in the COVID-19 Stimulus Bill Facility Impact Calculators Explainer Document to determine your organization’s eligibility under the various programs.
    A special thank you to our friends at LeadingAge Wisconsin for sharing these tools.
  • (4/10/20) Small Business Administration Provides More Clarification on Paycheck Protection Program
    SBA officials have provided additional clarification on the Paycheck Protection Program, the federal government’s initiative to provide support to small businesses during the COVID-19 pandemic. 
    Click here for their latest Frequently Asked Questions document.

  • Small Business Administration Provides More Clarification on Paycheck Protection Program
    SBA officials have provided additional clarification on the Paycheck Protection Program, the federal government’s initiative to provide support to small businesses during the COVID-19 pandemic. 
    Click herefor their latest Frequently Asked Questions document.

  • (4/3/20)  Paycheck Protection Program Forgivable Loans Open for Application Today
    The Paycheck Protection Program, which provides forgivable loans to small businesses and nonprofit, opens its application process today. The National Council of Nonprofits has a
    great resource page with details, application forms, and an informative chart comparing the PPP program to other federal programs.

  • (4/2/20)  IRS Guidance on Stimulus Checks
    The Treasury Department published guidance yesterday that would have required Social Security recipients who do not usually file tax returns to file an “easy,” yet to be developed tax form in order to get stimulus checks. LeadingAge national reached out to the Senate staffer who had a heavy hand in crafting the language. He was very clear that it was written to NOT require this. After many calls to the Hill and IRS, by LeadingAge and others, the Treasury department has reversed the decision and Social Security recipients will not have to file anything to receive their stimulus check.
    Click here for a Washington Post article explaining what happened.

  • (4/1/20)  Alternative Care Site Toolkit
    The FEMA Federal Healthcare Resilience Task Force pushed out this
    Alternative Site Toolkit yesterday, for use by state/local/tribal/territorial governments and FEMA and HHS regional administrators to help identify and set up alternative sites for COVID-19 patients.

  • (3/30/20)  New Interpretation Broadens FMLA Exemptions
    Hot off the press! LeadingAge national has just released a new FAQ on the Department of Labor’s revised interpretation of FMLA exemptions. It provides excellent guidance around the new paid sick leave and FMLA provisions in the Families First Response Act.

  • Today the Small Business Administration posted COVID-19 disaster categories on its website, This means that small entities, including not for profits, are now able to apply for SBA disaster loans as a result of economic injury caused by COVID-19. This could apply to members across settings but particularly adult day services who will have no revenue if they voluntarily or are forced to close. 

  • (3/25/20)  The US Department of Housing and Urban Development has issued updates to its Frequently Asked Questions publication. LeadingAge also added Feds Take Some Action to Suspend Foreclosures, Evictions  to their resources page.

  • U.S. Tax Filing Deadline Moved to July 15
    Americans will have an additional three months to file their taxes amid the coronavirus pandemic.

NC DHHS Information

  • (4/15/20) North Carolina Department of Health and Human Services Releases Online Video Resource
    NCDHHS has released resources on managing your overall health and prioritizing your overall wellness during COVID-19. Check out the latest by clicking here.

  • (3/31/20)   NC DHHS continues to take action to protect the health and safety of our state’s patients and providers during the COVID-19 outbreak. NC DHHS received authority under Section 1135 of the Social Security Act to waive certain federal Medicare, Medicaid, CHIP and HIPAA requirements. These modifications take effect as of 6 p.m. EST on March 15, 2020, with a retroactive effective date of March 1, 2020, and will ensure that sufficient health care items and services are available to meet the needs of our state residents and providers. The Disaster Relief Provider Enrollment Application, which will be utilized for the expedited enrollment, is an abbreviated enrollment application that collects limited information to enroll a provider for a limited time (180 days). The application is available to in-state, out-of-state (OOS) and border providers that are not yet enrolled in NC Medicaid, including individual providers and organizations.

    Providers can complete and submit the application through the NCTracks Provider Portal. Please refer to the Disaster Relief Provider Enrollment Application Job Aid available by
    clicking here . A complete summary of the new guidance is available by clicking here.

    Providers should review the Job Aid in advance of working on the application, as several preliminary steps are necessary. For expedited processing, providers must indicate the application is for this public health emergency by answering “Yes” to the Disaster Relief enrollment question on the Basic Information page of the application.

  • (3/30/20)  New Patient Fact Sheet Available
    “What to do if You Feel Sick” For people who think they might have COVID-19 and have mild symptoms, the CDC now recommends you stay home and call your doctor if you need medical advice. Most people who get COVID-19 will have mild illness and recover at home. NCDHHS has developed a
    Fact Sheet to help North Carolinians know what to do if they feel sick.

  • NC DHHS is staffing a COVID-19 phone line to answer urgent questions from the public. That number is 866-462-3821. The state also is maintaining an up-to-date website with information about COVID-19 disease, risk and guidance.

  • (3/30/20)  NC DHHS Provides New Updates on Testing Procedures and Policies
    The latest memo provides information and guidance on 1) updated criteria for submission of specimens to the North Carolina State Laboratory of Public Health (including long-term care and healthcare workers prioritized in testing at state public health laboratory), 2) providers no longer asked to fill out “person under investigation forms” for patients tested for COVID-19, and 3) requirements for reporting of COVID-19-associated deaths. Click here for the full memorandum.

Centers for Disease Control (CDC) Coronavirus Resources

  • (4/10/20) CDC Posts Instructions to Sew a Face Mask
    CDC put out guidance over the weekend about cloth face coverings, including an FAQ.  They updated it last night to include
     instructions for sewing one.  Questions about face masks are by far the most commonly asked questions on our afternoon calls.

  • (4/10/20) CDC Issues New Interim Guidance for Workers Who May Have Had COVID-19 Exposure
    Click here for a look at the CDC’s latest guidance for your staff that may have had COVID-19 exposure.

  • (3/30/20)  Healthcare Personnel Risk Assessment and Guidance on Possible Exposure Scenarios
    CDC has revised their
    guidance for Healthcare providers to better assess when healthcare personnel are safe to return to work.

  • (3/26/20)  CDC has posted information about discharging COVID-19 patients from hospitals. It’s called “Discontinuation of Transmission-Based Precautions of Patients with COVID-19 in Healthcare Settings (Interim Guidance)” and it is aimed toward hospitals. It clarifies that patients with COVID-19 can be discharged from a hospital whenever clinically indicated. It specifically covers “if discharged to a LTC or assisted living facility.” Patients can be discharged to a LTC or AL facility, and:

    • Transmission based precautions are still required…they should go to a facility with ability to…ideally, place the person in a location designated for COVID-19 patients.

    • Transmission based precautions have been discontinued, but the person is still symptomatic…place the person in a single room, restrict them to the room, and wear a face mask during care.

    • Transmission based precautions have been discontinued and they are symptom free…no further restrictions.

  • (3/26/20)  The Centers for Disease Control and World Health Organization have been researching how long Coronavirus lives in the air and on various surfaces. This link will take you to the latest findings- Up In The Air: How Coronavirus Lives in the Air and On Surfaces

  • (3/23/20)   The CDC has issued Interim Guidance, “Preventing the Spread of COVID-19 in Retirement Communities and Independent Living Facilities.” This guidance is for owners, administrators, operators, workers, volunteers, visitors, and residents of independent living facilities and retirement communities that are not healthcare facilities, including federally-subsidized senior housing.

    • Public housing for low- to-moderate income elderly (i.e., HUD-assisted housing)

    • Assisted living homes that do not provide medical services

    • Continuing Care Retirement Communities, which include a range of housing options including independent living.


    The Interim Guidance notes several different kinds of independent housing “that is usually age-restricted” with support services for older adults it is applicable to various housing, including:

The CDC Interim Guidance takes into account that residents in retirement communities generally care for themselves. HUD senior housing communities are generally very porous buildings, where each resident may have their own network of service providers and volunteers that helps them age in community, in addition to any non-health and wellness visitors coming and going from the building.


    CMS Information on Coronavirus

    National Adult Day Association
    • NADSA is presenting several webinars related to working with client behavioral issues and center re-opening preparations during the COVID-19 crisis. To register for these webinars. please click on the following link: NADSA Webinars
    • NADSA currently plans to move forward with the 2020 Annual Conference in Pittsburgh, PA, October 8-10, 2020. Registration materials will be available in June. There will be a limited on-line conference schedule where by you can register to attend certain educational sessions remotely. Reach out to Lance Roberts ( or me ( with your social distancing ideas, conference questions, etc. As always, all things depend on what the state of PA does but at this time they plan to be open and fully operational.
    • Click here to view updated information regarding COVID-19 as it becomes available.
    • In order to better serve the ADS Community during this pandemic, NADSA has created a task force of leaders in our field to ensure we provide Members with the information, tools and support they need.  More information is available, including information on a virtual Town Hall Meeting and a special Facebook group for sharing. If you are not a member of NADSA FB community join here:




    World Health Organization (WHO) Coronavirus Resources

    COVID-19 Global Map
    Engagement and Social Well-Being
    • (4/10/20) Resources Available to Help Manage Stress and Anxiety
      Is COVID-19 causing you stress or anxiety? You're not alone. 
      Click here for a number of resource.
    • (4/2/20)  Alzheimer’s Association Guidance
      The Alzheimer’s Association has created a document to support individuals:
      Caring for Persons Living with Dementia in a Long-Term or Community-Based Care Setting.”

    • (4/1/20)  This new, free 12-minute QuickCast from LeadingAge national outlines several calming exercises staff can use to help reduce worry and anxiety among older adults and themselves.
    • (3/26/20)  This 7-minute LeadingAge national QuickCast offers ideas to leverage a variety of available technologies to connect older adults during times of social distancing.
    • (3/25/20)  The National Disaster Distress Helpline at 1-800-985-5990 is offering crisis counseling and emotional support 24/7 during the COVID-19 outbreak.
    • The National Certification Council for Activity Professionals provides guidance for best practices related to providing in-room and virtual programming for clients. This is excellent information for your staff and includes tips on Zoom and Skype.

    Other Resources